An upgrade for your business: erlenbacher Online Ordering

You can order from us around the clock, 7 days a week. You will maintain an overview of your entire order history, benefit from offers and campaigns, and be sent detailed product information.

Online Service

Ordering erlenbacher products becomes easier and more convenient with the help of online ordering. Find out here how easy it is to register, how to place your order and how you can benefit from many advantages. This means that for you, shopping will be even more flexible.

Simply register in only 3 steps

1. Go to “www.erlenbacher.de" and click “dealer/customer login". Enter your customer number and as a password your postal code. Then clock Login.

2. Give yourself a personal password and follow the instructions.

3. You will be sent an email with a confirmation link. You will then have been registered online with erlenbacher as a customer and after a time delay you will be granted access so you can place orders online – enjoy!

All the important information at a glance

Delivery times

As usual, delivery will be coordinated by our Customer Service Team.

Telephone no.: +49 (0)6152 803-351, Mon. to Fri. 8 a.m. – 6 p.m. Alternatively, you can reach us by email at “[email protected]".

Prices

Product prices and terms of delivery are subject to agreed conditions and to the erlenbacher General Terms and Conditions of Purchase (GTCP).

Profile data

The “Customer Section" link will enable you to see your personal details.

Order history

This is where you can see your previous orders and place the corresponding products in your shopping basket again or simply reorder them.

Step-by-step to buying online

This is how to order erlenbacher online products:

1. Choose a product

You will find our full product range by clicking the “Products" menu item. Choose the products you wish to order for your business from our range.

2. Put your product into the shopping basket

Once you have found your product you can put it into the shopping basket by clicking the “Shopping Basket" icon.

3. Proceed to checkout

After you have put all the products of your choice into the shopping basket, click the “Proceed to Order" button to place your order. 

4. Confirm your shopping basket

Take another final look at your order and check all the details. Everything good? Then confirm your shopping basket by clicking “Proceed to Order Now"

5. Complete chargeable order

Your order will be final and become payable when you confirm with “Complete chargeable order now" You also have another opportunity to read our GTCP at this point. To do so, simply click onto “GTCP".

* Determine delivery date

* We will deliver the goods to you as soon as possible. You can choose an alternative delivery date if you wish to receive your goods on another date. To do so, you can either choose another delivery date on the right-hand side while you are placing your order, or you can choose a new delivery date in the order direct. Please bear in mind that different delivery dates are in place on other continents and in other countries.

Simply remarkable

This is how to use the wish list when you place orders with erlenbacher online

1. Choose a product

You will find our full product range by clicking the “Products" menu item. Choose the products you wish to order for your business from our range.

2. Bookmark products

When you have found a product you are looking for, but you're not sure whether you wish to order it, you can simply click “Bookmark Product" to drag it onto your wish list

3. Bookmarked products into the shopping basket

You will access your wish list with the “Wish List" icon. This is where you have the opportunity to delete products or to change the quantity. If you wish to order your wish list, you can do so with the “Shopping Basket“ icon. You will automatically be directed to your order. Just a little hint: You can easily set up and name several wish lists:

4. Confirm your shopping basket

Take another final look at your order and check all the details. Everything good? Then confirm your shopping basket by clicking “Proceed to Order Now"

5. Complete chargeable order

Your order will be final and become payable when you confirm with “Complete chargeable order NOW". You also have another opportunity to read our GTCPs at this point. To do so, simply click onto “GTCP".