We only collect personal data that you wish to provide us with or which is essential for us to be able to make our service available. We record personal data such as your name, address and email address as well as information such as cookies, connection information and system information without any personal details.

You provide us with your email address, your name, your postal address, your telephone number, and any other details that may be necessary in order to receive information about our products, to take part in competitions or surveys, to purchase our products or simply to be up-to-date on any of our products that are of interest to you. We assure you that erlenbacher backwaren gmbh takes all the necessary measures to ensure the confidentiality of your personal data and to protect this data.

When our websites are visited and free texts (for example in the form of contact requests) entered by our users and stored, our systems will store the internet protocol (IP) address. erlenbacher backwaren gmbh needs this information for security reasons, to prevent misuse and for other purposes relating to the avoidance of danger.

Please go to the question "What does erlenbacher backwaren gmbh use your personal data for?" to get more information on collected data.

erlenbacher backwaren gmbh takes all the measures required to ensure the confidentiality of your personal data and to protect this data. Only erlenbacher backwaren gmbh authorised personnel has access to your personal data. The employees of erlenbacher backwaren gmbh have all undertaken to comply with the erlenbacher backwaren gmbh Data Protection Terms and Conditions.

If necessary, authorised employees with our service organisation who process the data on behalf of the relevant erlenbacher backwaren gmbh company may also have access to this data. In this case, erlenbacher backwaren gmbh has concluded a "Commissioned Data Processing Contract" with the service organisation which provides for the service organisation guaranteeing to ensure the confidentiality of personal data and the protection of this personal data.

erlenbacher backwaren gmbh also has a secure IT environment to protect your personal data, and also takes the appropriate measures to prevent unauthorised access.

Your personal data is always encrypted before being transmitted. We use the Secure Socket Layer (SSL) security system and 128-bit encryption every time we transfer data. This technique provides maximum security. External parties are not able to read the encoded information for your order, your name or your address. Your personal information is stored on a computer which is not connected to the internet, so it is impossible for external parties to access information by way of a network or modem. Your particulars are thus secured against access by third parties.

Your personal data is only used for the purposes for which you provided it to erlenbacher backwaren gmbh. In the case of online shops this also includes the fulfilment and handling of your order. If you have given us your consent to process your personal data, this data will also be used for the purposes laid down in the relevant consent, e.g. sending our newsletter and our marketing emails. You may revoke your consent to do so with future effect at any time.

When you purchase products from our online shop your personal data will need to be processed in order to fulfil the purchase contract agreed with you. Online purchases cannot be executed without due collection and processing of your data.

Your personal data will also be processed on the basis of declarations of consent actively provided by you, for example for sending newsletters and advertising emails.

Under no circumstances does erlenbacher backwaren gmbh provide your personal data to other companies wishing to use your data for direct marketing activities, unless you have given specific permission for us to do so. Apart from this, erlenbacher backwaren gmbh provides your personal data to the following other organisations on a strictly limited basis:

1. Our service organisations so that they can, for example, assist us in administrating erlenbacher backwaren gmbh websites. We have bound these companies by contract to executing the same security measures as erlenbacher backwaren gmbh in terms of personal data, to ensure the confidentiality of this data and to process it only on explicit instruction from erlenbacher backwaren gmbh.

2. Other FRONERI companies provided that you have duly given your consent or provided that these companies operate on our behalf as our service organisations and that we have duly bound these companies by contract as our external service organisations.

3. Public authorities when we are obliged to do so by the provisions of valid legislation.

You have the following rights with respect to your personal data: 
The right to information, correction, deletion, restriction to processing, objection to processing and the right to the transferability of data. 
You also have the right to revoke consent given for the processing of your personal data to take effect in the future. 
Please contact us as shown below to enforce these rights: 

Using our online contact form

By email: kontakt@erlenbacher.de

By post: erlenbacher backwaren gmbh, Wasserweg 39, 64521 Groß-Gerau, Germany

Each marketing email sent also includes the option to sign oneself out of the relevant service, thus revoking the consent given.

A lack of clear identification unfortunately means that the provision or processing of information by telephone is not possible.

A right to appeal to a data protection supervisory authority is furthermore given.

You may also contact our Data Protection Officer as shown below:

By email: eb.datenschutz@de.nestle.com

By post: The Data Protection Officer, erlenbacher backwaren gmbh, Wasserweg 39, 64521 Groß-Gerau, Germany

Your personal data may be transferred to other countries when an erlenbacher backwaren gmbh service organisation maintains its registered office abroad. In this case we conclude a "Commissioned Data Processing Contract" with the service organisation. This ensures that the same level of data protection and data security as in the country of origin is given. This is also guaranteed in that the service organisation is obliged to act only on the instruction of erlenbacher backwaren gmbh, and to continuously take all the technical measures required to protect your personal data the same as in the country of origin.

When personal data is processed in a country outside the EU and the EEA, erlenbacher backwaren gmbh has secured the appropriate standard of data protection by concluding the standard contract provided by the EU for this purpose or the EU Commission will have adopted an adequacy resolution for the respective country. The Data Protection Officer may be contacted as follows to request a copy of the relevant contract:

By email: eb.datenschutz@de.nestle.com

By post: The Data Protection Officer, erlenbacher backwaren gmbh, Wasserweg 39, 64521 Groß-Gerau, Germany

erlenbacher backwaren gmbh uses cookies to record types of browser and operating systems, relevant websites, paths to websites, etc. and to understand how these websites are used. Cookies help us to adapt these websites to the needs of our consumers and to provide specific services and functions, such as information targeted especially for you.

Please make sure that your computer settings show whether or not you wish to accept cookies. You can generally prevent cookies from being stored on your hard drive by selecting "Accept no cookies" in your browser settings. You can also set your browser so that it requests your approval before enabling any cookies. Besides, you can also delete cookies again after you have enabled them. You will be able to get more information with the help function of your browser.

For the use of many sections of this website and other erlenbacher backwaren gmbh websites or for navigating through these websites you will not need any cookies. If you use different computers at different locations, you must make sure that each browser complies with your preferences for cookies. This erlenbacher backwaren gmbh website uses Google Analytics as a web tracking tool. You will find all the further relevant details at: (http://www.google.ch/intl/de/analytics/index.html).

Spamming means that you will receive unwanted emails containing advertising and marketing material without your approval. In many countries it is illegal to send emails without approval. erlenbacher backwaren gmbh does not send ANY spam emails. erlenbacher backwaren gmbh uses an anti-spam tool itself to protect employees from spamming.

erlenbacher backwaren gmbh does not use your personal information (including your email address) for direct marketing purposes unless you give us EXPLICIT approval to do so. This is referred to as opt-in.

erlenbacher backwaren gmbh does not make your data available to any other company which could use your personal information for spam emails. Should you have good reason to believe that you have received spam emails from erlenbacher backwaren gmbh, please inform us at the following addresses:

Using our online contact form

By email: kontakt@erlenbacher.de

By post: erlenbacher backwaren gmbh, Wasserweg 39, 64521 Groß-Gerau, Germany

You may also contact our Data Protection Officer as shown below:

By email: eb.datenschutz@de.nestle.com

By post: The Data Protection Officer, erlenbacher backwaren gmbh, Wasserweg 39, 64521 Groß-Gerau, Germany

erlenbacher backwaren gmbh stores personal data you have sent to us from our websites in its databases.

The data is stored as long as necessary for the purpose for which you sent it to us or for compliance with legal provisions (e.g. statutory storage obligations). This means for example that data is stored until we have responded to a question you asked us or until a competition has ended. If you have given us approval to store your personal data for marketing purposes, we will store it for as long as erlenbacher backwaren gmbh carries out marketing activities or until you revoke your approval. You can revoke any consent you may have given to receiving advertising at any time with future effect.

This erlenbacher backwaren gmbh website is linked to other websites to give you the opportunity to receive related, interesting information and product-related service concepts. We have no control over these websites of companies other than erlenbacher backwaren gmbh and they are not subject to these Data Protection Terms and Conditions. The operators of these websites can record your personal data when you access other websites with the links provided. Make sure that you approve of the data protection terms and conditions of these websites maintained by other companies before you forward personal data.

erlenbacher backwaren gmbh endeavours as far as possible to ensure that the same measures are taken to protect your personal data for all the linked websites of other companies. We are, however, not able to assume any legal or other responsibility for the activities of other companies.

erlenbacher backwaren gmbh always keeps these Data Protection Terms and Conditions up to date. This means that this document is adapted to changing circumstances in erlenbacher backwaren gmbh data processing and, where appropriate, to legislative changes. We thus kindly ask you to regularly inform yourself of changes to these Data Protection Terms and Conditions.

Our Customer Service Team:

Using our online contact form

By email: kontakt@erlenbacher.de

By post: erlenbacher backwaren gmbh, Wasserweg 39, 64521 Groß-Gerau, Germany

Our Data Protection Officer:

By email: eb.datenschutz@de.nestle.com

By post: erlenbacher backwaren gmbh, The Data Protection Officer, Wasserweg 39, 64521 Groß-Gerau, Germany

Personal data is all the data relating to you as a natural person which serves as direct or indirect personal identification (for websites this information generally at least comprises your email address).

The processing of personal data refers to any action, carried out with or without the assistance of automated processes which serves, in connection with personal data, to collect, store, alter, distribute, block or delete this data.

The unit responsible is the company to which users transmit their data (i.e. erlenbacher backwaren gmbh, which operates this website and records your personal data). The relevant company is named in the Legal Notice of the respective website.

Other companies in these Data Protection Terms and Conditions are all the companies that neither directly nor indirectly belong to erlenbacher backwaren gmbh.